227c77 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how we collect, use, and protect your data.
1. Introduction and Scope
227c77 ("we", "us", or "platform") is a secure and reliable online gaming platform operated to serve users in Bangladesh. This privacy policy ("policy") explains how we handle your personal information when you use our website 227c77.lat, register an account, or use our services.
This policy applies to all users who have created an account on the 227c77 platform or have browsed our website. By continuing to use the site, you agree to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
This policy has been prepared in accordance with the data protection laws and regulations currently in force in Bangladesh. We may update this policy from time to time, and any significant changes will be published on our platform.
2. Information We Collect
227c77 collects two types of information — information provided directly by the user, and information collected automatically during use of the platform.
Information Provided Directly
- Full name and date of birth
- Email address
- Mobile number (for mobile banking verification)
- National ID number (for identity verification where applicable)
- bKash, Nagad, or Rocket account details
- Transaction history and amounts
- Password for account security (stored in encrypted form)
Automatically Collected Information
- IP address and device identifier information
- Browser type and version
- Operating system information
- Time and date of site access
- Browsing behaviour and gaming patterns
- Cookies and similar tracking technology data
- Referral source and page navigation information
3. Purpose of Data Use
227c77 uses collected information only for the following legitimate purposes and does not use it for any additional or unauthorised purpose.
- Account Management: Information is used to create, verify, and keep your account secure.
- Transaction Processing: To complete deposit and withdrawal transactions via bKash, Nagad, and Rocket.
- Identity Verification: To comply with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.
- Customer Support: To assist you through our 24/7 Bengali live chat support team.
- Platform Improvement: To enhance the user experience and add new features.
- Fraud Prevention: To detect suspicious activity and maintain platform security.
- Responsible Gaming: To monitor your gaming behaviour and provide support when needed.
- Legal Obligations: To comply with applicable laws and regulatory requirements.
4. Sharing and Disclosure of Information
Sharing Information with Third Parties
227c77 does not sell or transfer your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processing partners (bKash, Nagad, Rocket) — only the information necessary to complete transactions
- Technology service providers — for platform operation and hosting purposes
- Law enforcement agencies — in the case of a court order or legal obligation
- Fraud investigation agencies — when required to prevent unlawful activity
Obligations of Third-Party Service Providers
Third parties with whom we share information may only use that information for the specified purpose and are contractually bound to maintain our privacy standards. They may not use your information for their own benefit.
5. Cookies and Tracking Technologies
Essential Cookies
These cookies are necessary for the basic functionality of the site — maintaining login sessions, keeping security features active, and saving your preferences. They cannot be disabled.
Functional Cookies
These cookies are used to remember your language preferences, game settings, and personal preferences. They make your 227c77 experience more convenient and personalised.
Analytics Cookies
These cookies collect information to monitor and improve site performance. The data collected is fully anonymised and does not reveal your identity. You can disable them through your browser settings if you wish.
Cookie Controls
You can delete cookies or refuse to accept new ones at any time by changing your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.
6. Data Security Measures
227c77 has implemented the highest industry-standard technical and administrative measures to ensure the security of your personal information.
Encryption Technology
Our platform uses SSL/TLS encryption technology, which keeps your data fully secure during transmission. Passwords are always stored in hashed form — no one can read them.
Access Controls
Your personal information can only be accessed by authorised staff and only for specific operational purposes. All access is logged and regularly audited.
Secure Data Storage
Your information is stored on secure servers with active firewalls and intrusion detection systems. Regular security assessments are conducted.
Data Minimisation Policy
We collect only the information strictly necessary to provide our services. Unnecessary personal information is not collected, and irrelevant information is securely deleted after a defined period.
7. Data Retention Period
Account Information
We retain your registration information and transaction history for as long as your account is active. Even after account closure, certain information may be retained for a defined period to meet legal obligations.
Transaction Records
Financial transaction records are retained for the period required under anti-money laundering regulations and tax laws. Retaining these records is part of our legal obligations.
Inactive Account Information
Personal information of accounts that have been inactive for an extended period is reviewed periodically in accordance with our data retention policy. Unused and unnecessary information is securely deleted.
8. Your Rights and Choices
As a 227c77 user, you have the following rights regarding your personal information. Contact us to exercise these rights.
- Right of Access: You may request to know what information we hold about you.
- Right to Rectification: You may request correction of any inaccuracies in your information.
- Right to Erasure: In certain circumstances you may request deletion of your information (where no legal obligation requires its retention).
- Right to Object to Processing: You may object to your information being used for specific purposes.
- Right to Data Portability: You may request your provided information in a structured format.
- Opt Out of Marketing Communications: You may request to be removed from our promotional communications at any time.
9. Minors' Privacy
Age Restriction Policy
The 227c77 platform is for users aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification is in place at the time of registration and minors are not permitted to create accounts.
If a Minor's Information Is Found
If we become aware that we hold information belonging to a minor, that information will be deleted immediately and the associated account will be closed. If you believe a minor has registered on our platform, please contact us.
10. Policy Changes and Updates
Notice of Changes
227c77 may update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the website and update the "Last Updated" date. Continued use of the site after a policy change will be considered acceptance of the new policy.
Retention of Previous Policy
A copy of previous versions of the privacy policy is kept on file with us. If needed, you may request a copy of a previous policy by contacting us at [email protected].
11. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our support team will review your matter promptly.
Privacy Enquiries
24/7 Live Chat Support
Chat directly in Bengali
Complaint Resolution
We take any privacy-related complaint seriously. We will do our best to respond to you as quickly as possible after receiving a complaint. Contacting us directly is the fastest way to resolve a complaint.